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Delivery Coverage
SonaliCraft delivers home decor and lifestyle products across Bangladesh based on courier coverage, delivery availability, product size, product type, and customer location.
SonaliCraft Delivery
Shipping Policy
Learn about SonaliCraft's delivery process, estimated delivery time, delivery charges, courier handling, fragile product packaging, order tracking, and customer responsibilities before placing an order.
Careful Delivery for Crafted Products
We work to deliver your selected SonaliCraft products safely, carefully, and as smoothly as possible through reliable delivery support.
Delivery Notice
SonaliCraft works to deliver your selected home decor and lifestyle products safely and carefully. Delivery time and charge may vary based on product type, product size, location, courier availability, and special handling needs.
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Order Confirmation
After placing an order, our team may contact you by phone, SMS, email, or message to confirm product details, delivery address, phone number, payment method, product availability, and special delivery instructions before dispatch.
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Delivery Time
Estimated delivery time may vary depending on product availability, order confirmation, customer location, courier service, traffic, weather conditions, public holidays, or unavoidable operational situations.
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Delivery Charge
Delivery charge may vary depending on product size, weight, delivery location, courier service, order type, and special handling requirements. Final delivery cost may be confirmed during checkout or order processing.
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Correct Customer Information
Customers must provide accurate name, phone number, full delivery address, and order details. Incorrect or incomplete information may cause delivery delay, failed delivery, or additional coordination.
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Large or Fragile Products
Some SonaliCraft products may be large, fragile, handmade, or specially packaged. These items may require extra packaging, careful handling, additional preparation time, or special courier support.
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Failed Delivery
If delivery fails due to wrong address, unreachable phone number, customer unavailability, courier limitation, or location issue, SonaliCraft may contact the customer for further instruction or delivery rescheduling.
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Delivery Updates
Delivery updates may be shared by phone, SMS, message, or courier tracking when available. Customers are requested to keep their phone active after placing an order to avoid delivery delays.
Before Delivery
Please keep your phone active and confirm your full delivery address properly so SonaliCraft can process and coordinate your delivery without unnecessary delay.
After Receiving
Please check the product carefully after delivery. For any issue related to product condition, delivery, or order details, contact SonaliCraft support as soon as possible.
Need Delivery Support?
For delivery charge, estimated delivery time, order tracking, courier handling, product packaging, or location-related questions, please contact the SonaliCraft Customer Support Team.